top of page

Privacy Policy

Kids Therapy is committed to protecting the privacy of children and families who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website Kids Therapy.co.uk or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Children's Code to ensure the protection of personal data, particularly when it involves children.

If you have any questions or concerns about this policy, please contact us at:
Email: nlpdorset@gmail.com
Phone: 07775357853
 

1. Information We Collect

A. Personal Information

We may collect the following types of personal information, with parental consent where required by law:

  • Child's Information: Name, age, date of birth, and relevant medical or therapy history.

  • Parent/Guardian Information: Name, email address, phone number, and billing details.

  • Account Information: If you create an account, we may collect your username, password, and preferences.

B. Special Category Data (Health Information)

As part of providing therapy services, we may collect sensitive health information, such as:

  • Therapy assessments and progress notes.

  • Medical history or conditions relevant to the therapy.

We process this information under Article 9(2)(h) of the UK GDPR (health or social care purposes), with your explicit consent.

C. Non-Personal Information

We automatically collect non-personal data through cookies and analytics tools, such as:

  • IP address, browser type, and device information.

  • Pages visited, time spent, and referring URLs.

2. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases for processing your data:

  • Consent: When you voluntarily provide information or agree to cookie usage.

  • Contractual Necessity: To provide therapy services.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interest: To improve our services, security, and website functionality.

For children under 13 years old, we require verifiable parental consent before processing their data.

3. How We Use Your Information

We use the collected information to:

  • Provide therapy services and manage client records.

  • Communicate with parents/guardians about appointments and therapy progress.

  • Send service-related updates and confirmations.

  • Improve the functionality and security of our website.

  • Comply with legal obligations, such as safeguarding requirements.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your information. We may share data in the following circumstances:

  • With Service Providers: We may share data with third-party providers (e.g., scheduling platforms, payment processors) for service delivery.

  • With Healthcare Professionals: With your consent, we may share relevant information with other healthcare or educational professionals.

  • With Legal Authorities: We may disclose information to law enforcement, regulators, or child protection services when required by law.

  • With Your Consent: For specific purposes, such as therapy collaborations.

5. Data Security

We use industry-standard security measures to protect your data:

  • Encryption: Data is encrypted during transmission and storage.

  • Access Control: Only authorised personnel have access to sensitive information.

  • Regular Audits: We regularly review and update our security practices.

6. Children's Privacy

We are committed to protecting children’s privacy in line with the Children’s Code (Age-Appropriate Design Code).

  • We ensure that all personal data collection is transparent, fair, and appropriate for children.

  • We use age-appropriate language and clear explanations for children and parents.

  • We do not use children's data for marketing or profiling purposes.

If you believe we have collected personal information from a child without parental consent, please contact us immediately.

7. Parental Rights and Choices

As a parent or guardian, you have the right to:

  • Access, correct, or delete your child’s personal information.

  • Withdraw consent for further collection or use of information.

  • Request information about the third parties with whom we share data.

To exercise these rights, contact us at [Insert Contact Information].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.

  • Essential Cookies: Necessary for the website’s core functionality.

  • Analytics Cookies: Used to analyse website traffic and performance.

  • Preference Cookies: Save your preferences for future visits.

You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

10. Data Retention

We retain personal information only for as long as necessary for the purposes outlined in this policy or as required by law.

  • Client records are typically retained for seven years (or as required by healthcare regulations).

  • After this period, data is securely deleted or anonymised.

11. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights:

  • Right to Access: Request a copy of your data.

  • Right to Rectification: Request correction of inaccurate information.

  • Right to Erasure: Request the deletion of your data.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Request to transfer your data to another service provider.

  • Right to Object: Object to data processing in certain circumstances.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: nlpdorset@gmail.com
Phone: 07775357853
 

bottom of page